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Five
convenient ways to receive the information and answers you need!
We love hearing from our customers, and have tried to make it as easy as possible for you to contact us with questions or comments. As you can see, you have a variety of ways to reach us. We'd love to hear from you! |
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Our
Call Center, backed by our state-of-the-art Customer Relationship
System, receives calls from customers world-wide.
Please call (800) 203-9783, or at (954) 630-9449 if you are calling from outside the U.S./Canada |
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To
accommodate most callers,
the Call Center is available during the following hours: |
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Monday
- Friday
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8:30 AM - 10:00 PM EST |
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Saturday
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10:00
AM - 4:00 PM EST (10:00 AM - 4:00 PM EST International lines) |
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Sundays
10:00 AM - 4:00 PM EST
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BY
FAX
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Fax
your Customer Care related questions and
comments to
(954) 331-4185 |
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BY
EMAIL
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Email
Customer Care by filling out the form below. Emails received after the
close of our Call Center will be responded to by 11:00 AM of the following
Business day.
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IN PERSON
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If
you are already on your vacation, and would like to stop by
in person, please visit one of our Welcome Centers. Please call
our Customer Care number to get directions to the Welcome Center
nearest you. Please note that this location is NOT the same
as our Corporate Office/mailing address.
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| Send
us a letter. Sometimes you just can't beat the U.S. Postal
service! Our mailing address only: |
| Ramada Plaza Resorts, Orlando/Ft. Lauderdale Vacations |
| 2419 East Commercial Blvd, Suite 100 |
| Ft. Lauderdale, FL 33308 |
| USA |
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